Privacy Policy
Effective date: 2026-04-01
Note: This English version is provided for informational purposes only. In the event of any discrepancy between this English version and the Korean version, the Korean version shall prevail.
Sportslab Co., Ltd. ("Company") is committed to protecting the personal information of users in accordance with the Korean Personal Information Protection Act (PIPA). This Privacy Policy explains how we collect, use, and protect your information when you use the UCI MTB World Series 2026 Pyeongchang Rental Store ("Store").
1. Information We Collect
| Category | Information |
|---|---|
| Required | Email address, name (or team name), phone number, paddock category, arrival/departure dates, country/region |
| Optional | Company name, address (postal code, city, detailed address) |
| Documents | Signed LOC Teams Risk Assessment form, Third-Party Liability Insurance document |
| Automatic | Cookies (cart ID, language preference) |
2. How We Use Your Information
- Service delivery: Processing rental orders, confirming reservations, coordinating equipment setup and teardown
- Identity verification: Verifying order identity via email verification and paddock registration
- Customer support: Responding to inquiries, processing complaints, delivering notices
- Event management: Managing team/participant registration, safety compliance (consent forms, insurance verification)
3. Data Sharing and Third Parties
We do not sell your personal information. We share data only with the following service providers, strictly for the purposes described:
| Service Provider | Purpose |
|---|---|
| PayPal Holdings, Inc. | Payment processing (international) |
| Vercel, Inc. | Website hosting and serverless infrastructure |
| Supabase, Inc. | Database and file storage hosting |
4. Data Retention
We retain your personal information only as long as necessary for the purposes described above. Under Korean law, certain records must be retained as follows:
| Record Type | Retention Period |
|---|---|
| Contract and withdrawal records | 5 years |
| Payment and supply records | 5 years |
| Consumer complaint records | 3 years |
| Website access logs | 3 months |
5. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request suspension of data processing
To exercise these rights, please contact us at ym0422@sportslab.co.kr.
6. Cookies
We use the following cookies:
- Cart cookie: Stores your cart ID to maintain your shopping cart across sessions
- Language cookie: Remembers your language preference (Korean or English)
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the shopping cart.
7. Data Security
We implement the following measures to protect your personal information:
- Minimization of personnel with access to personal data
- Access control and management for personal information systems
- Encryption of data in transit (SSL/TLS)
- Regular security updates and monitoring
- Access log retention and tamper prevention
8. Changes to This Policy
This Privacy Policy is effective as of April 1, 2026. We may update this policy from time to time due to changes in laws, policies, or security practices. Changes will be announced on this website.
9. Contact Us
For any questions or concerns regarding this Privacy Policy or the handling of your personal information:
- Privacy Officer: Jeongwoo Hwang (CEO)
- Email: ym0422@sportslab.co.kr
- Phone: +82-2-3471-1500
- Address: 2F, 36, Hoenamu-ro 13-gil, Yongsan-gu, Seoul, Republic of Korea